AGENCY

Experience

Between 2019 and 2020 Chris facilitated multiple Design Sprints for Snap Finance in Salt Lake City.

The Problem

Snap needed someone to create the space for their cross-functional team to come together to target customer onboarding problems, prototype solutions, and test them with users.  

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Why Was This A Problem

The Snap team was suffering from cross-functional communication problems that were keeping them from executing new projects.   

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Solution

We ran 3 five-day Design Sprints to help them move the business forward, innovate, and achieve tangible results.

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Outcomes

The Sprints were so effective in reducing the time in product launch Snap folded the Sprint methodology into their work culture and continue to use the process.