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case study

GV Design Sprints

ROLE

Facilitator

CCF

CLIENT

Snap Finance

AGENCY

Experience

Between 2019 and 2020 Chris facilitated multiple Design Sprints for Snap Finance in Salt Lake City.


The Problem

Snap needed someone to create the space for their cross-functional team to come together to target customer onboarding problems, prototype solutions, and test them with users.  

Why Was This A Problem

The Snap team was suffering from cross-functional communication problems that were keeping them from executing new projects.   

Solution

We ran 3 five-day Design Sprints to help them move the business forward, innovate, and achieve tangible results.

Outcomes

The Sprints were so effective in reducing the time in product launch Snap folded the Sprint methodology into their work culture.